30% OFF CODE: SPRING30

SALE PROCEEDS GO TOWARDS OUR FATHER'S BATTLE AGAINST LUNG CANCER

FAQ

Disclaimer: Love Kills Boutique INC. cannot be held liable for any skin reaction that may occur from wearing any of the material uses.

 ALL SALES ARE FINAL, NO MONEY BACK OR RETURNS ON ANY PLACED ORDERS. ALL ORDERS ARE CUSTOM HANDMADE TO ORDER.

Wearing of natural materials is done at your own risk. We make every effort to use wood that are known to be worn safely in the skin, BUT we can make no claims on how your body will react when wearing wooden jewelry.

Any material used in contact with the skin has the capability to cause a reaction ranging from minor irritation to serious rash, if any problems do occur remove jewelry immediately and if the problem continues to worsen seek medical attention immediately.

Acrylic plugs with silicone O rings will be used. Wood Plugs can be used as a replacement upon custom order request. Email Lovekills_boutique@yahoo.com for pricing information.

Settings materials may include Zinc metal alloy (Cadmium Free) ,Copper (Cadmium Free) water based paints, paint sealers & glitters.

General care for all Love Kills Boutique jewelry

Water and Love Kills Boutique jewelry do not mix! Remove your jewelry when showering, bathing, or swimming.Never submerge your jewelry in water! -

Do not autoclave or ultrasonic any of our material.

Do not wear products while sleeping.

Do not leave your jewelry in a hot vehicle or leave in direct sunlight. Expose to extreme temperatures may dry out or crack the jewelry.

Always store your jewelry in a safe place, like a box, or case.

Do not store jewelry in your pocket, or purse.

Do not expose your jewelry to water, shampoo, or conditioner. All beauty care products like hair spray, hair dyes, spray tan oils, lotions, or perfumes must be avoided as well. Jewelry that absorbs chemicals can irritate the skin or cause skin reactions. 

Please handle your jewelry with care, since all of our jewelry is handmade, if you drop any of our jewelry, it is possible it can break or crack.

 

General care for your new wooden jewelry

-Water and Love Kills Boutique jewelry do not mix!

Remove your jewelry when showering, bathing, or swimming. Never submerge your jewelry in water!

- Our wooden jewelry is sanded to a fine finish then carnauba wax is applied to help repel moisture and keeps your jewelry looking beautiful. After prolonged wear, woods that are lighter in color may darken or slightly yellow with age. This is normal, but can be delayed in some cases with proper care. Keep products in jewelry box or sealed bag at  room temperature. Extreme changes in temperature or climate may cause organic wood to crack or shrink. 

- To keep your wooden jewelry in good condition, use a dry cloth to clean the jewelry. From time to time you may apply Jojoba Oil to your jewelry. You may do this by placing 1-2 drops (a little goes a long way) on a clean soft cloth and polish your wooden plugs. Never use oil on any gem, or anything that is not organic.

All plugs are hand made to order and we do have a tolerance of .3 mm to the size ordered

 

RETURNS OR EXCHANGES:
Since all of our jewelry is handmade to order, we do request that you ask all questions before you purchase and read all listing descriptions.

ALL SALES ARE FINAL, NO MONEY BACK OR RETURNS ON ANY PLACED ORDERS. ALL ORDERS ARE CUSTOM HANDMADE TO ORDER.

WHAT IF I RECIEVED WRONG ORDER?
If you receive incorrect OR wrong order such as size or style, on our end from original order placed. Follow these steps below.

1. You must take a picture of the package & product and email the picture to lovekills_boutique@yahoo.com. Include buyers full name, email address and order number within 3 days from tracking delivery date.

2. Unused and Unopened products must be returned First Class mail back to address provided on package, in its original shipping box. Once we reviewed order, an email will be sent to arrange exchange on unused and unopened product.

First class postage up to 4oz will only be refunded if confirmed to be incorrect. Additional return postage will be paid by the buyer for redelivery of original product if confirmed to be correct as ordered.

Postage refunds will be made back to original form of payment used with PayPal checkout. Additional mail services will NOT be refunded by us (insurance, delivery or tracking confirmations.)

 

DAMAGED PRODUCTS:
Since orders are bounced around during shipping, it is possible you may receive damaged product. Follow these steps below.

1. You must take a picture of the package & product and email the picture to lovekills_boutique@yahoo.com.Include buyers full name, email address and order number within 3 days from tracking delivery date. AFTER 3 DAYS from delivery date will be considered mishandling of products.

2. Unused and Unopened products must be returned First Class mail back to address provided on package, in its original shipping box. First class postage up to 4oz will only be refunded if damaged upon arrival. Refund will be made back to original form of payment used with PayPal checkout. Additional mail services will NOT be refunded by us (insurance, delivery or tracking confirmations.) AFTER 3 DAYS from delivery date will be considered mishandling of products.

 ALL SALES ARE FINAL, NO MONEY BACK OR RETURNS ON ANY PLACED ORDERS. ALL ORDERS ARE CUSTOM MADE TO ORDER.

TRACKING NUMBER IS SHOWING MY PACKAGE IS UNDELIVERABLE OR BEING RETURN TO SENDER.
Buyer is responsible for additional shipping charges for redelivery attempt.

DO YOU HAVE ANY DISCOUNTS PROMOTIONS?
You can get discount codes by following us on Instagram @lovekillsboutique

CAN I SWITCH DESIGNS AROUND?
Yes, all our items are handmade and can be customized to your request. Please request custom orders to lovekills_boutique@yahoo.com for price quote.

Any questions or requests please feel free to email us at lovekills_boutique@yahoo.com and we will respond within 48hrs, excluding major holidays & weekends.

 

ALL SALES ARE FINAL, NO MONEY BACK OR RETURNS ON ANY PLACED ORDERS. ALL ORDERS ARE CUSTOM HANDMADE TO ORDER.

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